Mug artwork is inkjet printed, using special dye-sublimation inks and transfer paper. After printing, the transfer paper is wrapped around the mug. The image on the transfer paper is mirrored. Heat and pressure is applied to transfer the image. Printed dye is mixed with the coating. The image then becomes part of the mug.

Each 80/20 Mug is made just for you, which means it takes a little longer than a pre-printed product.

Production time is usually 2-5 business days, and shipping times vary based on your location. Most orders arrive within 7-12 business days from the time you place your order. 💡 Pro tip: Need it for a gift? Order early to be safe!

Our White Glossy Mugs and White Ceramic Mugs with Color Inside are microwave and dishwasher safe, but the print and coating will last longer if you hand-wash them.

The Enamel Mugs and the Black Glossy Mugs, however, should only be hand-washed. Also, you can’t heat liquids or food directly in them—it can damage their coating.

Absolutely! 80/20 Mugs make great gifts. Just enter the recipient’s shipping address at checkout. While we don’t offer gift wrapping or personalized notes (yet!), your friend will get a fun surprise in the mail.

That's a great question, not silly at all. Instead of mass-producing mugs and storing them in a warehouse or, each 80/20 Mug is printed just for you when you order it. This reduces waste and allows us to offer more designs without overproduction. It’s a smarter, more sustainable way to shop!

PS. If you're interested in learning how to create a print on demand shop, I'd love to help. Read my blog on how 80/20 mugs came to be.